Information Technology

Helpdesk Support

877-422-4570

helpdesk@gcaservices.com

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Go To Assist - Live Support

Magic Wand

 

 

 

·         Find your Dell Service Tag Number HERE!

 

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You have a new: Desktop                       laptop

                                   Desktop PC                                Laptop

 

 

 

 

 

·         New Employee Orientation Videos

 

Portal Instructions

Microsoft Office

 

 

 

Instructions for filling out the GCA Portal New User, User Access, and Software Request Form

Email Enterprise Vault

Outlook Web App

Password Change Instructions Matrix

Microsoft tutorial for Managing the size of your mailbox

 Reduce the Size of Pictures and Attachments in Outlook 2010

RMA form

Outlook 2003 training courses

Outlook 2010
Training courses

PDA Instructions

Excel 2003 training courses

Excel 2010
Training courses

 

Word 2003 training courses

Word 2010
Training courses

Introduction to Use of the GCA portal

PowerPoint 2003
training courses

PowerPoint 2010
Training courses

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GCA Services Group, Inc.
1350 Euclid Avenue  Suite 1500 
Cleveland, Ohio 44115-1832

Call for Information Technology Support Issues at 877-422-4570

Option 1 - JDE

Option 2/1 - Purchasing (eSpendwise)

Option 2/2 - GCAware web application

Option 4 - Network/Phone/Blackberry

Option 5 - PC/Password reset -Email -Portal access -all issues not listed

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Anne Sullivan

'The Miracle Worker' - Patron Saint of Information Technology